Specialist remediation for critical assets.
We assess, repair and protect infrastructure, industrial and commercial assets, then return to keep them performing. One accountable specialist partner from intervention through ongoing care.
Act on the problem
Specialist intervention where the asset needs attention now.
Plan what comes next
Prioritise future work around condition, consequence and budget.
Stand behind the work
Document what was found, what was done and how it was verified.
Return to maintain
Inspect, maintain and protect the intervention over time.
The repair is only one part of the problem.
Asset owners are left coordinating engineers, contractors, product suppliers, warranties, future inspections and repeat repairs, and starting again each time something needs attention.
KORE provides continuity: one specialist partner to assess the problem, coordinate the intervention, document the result and remain involved in what happens next. Where independent engineering is required, it stays with the engineer.
We work with councils, infrastructure owners, fuel retail sites, service-station portfolios and industrial facilities, engineers, facility managers and commercial asset owners where physical deterioration needs a practical intervention and a record that remains useful.
Recover before replace, where recovery is technically appropriate.
Some asset knowledge only exists while the asset is open.
When concrete is broken out, a lining removed, a tank emptied or a membrane opened, conditions become visible that may never be seen again once the intervention is complete.
Substrate condition beneath a coating. Prior repairs nobody recorded. Residual thickness. Reinforcement condition behind a spall. It is visible for hours, and then it is covered up for another twenty years.
KORE records what was found, what was done and how it was verified while the asset is accessible, so the next intervention starts from what is known rather than what is assumed.
Different deterioration needs different specialists.
Existing assets can contain more remaining life than their visible condition suggests.
Deteriorated concreteCracking · spalling · exposed reinforcement · durability
02Corroding steelFailed coatings · difficult joints · marine & industrial exposure
03Water ingressRoofs · membranes · tanks · building envelope
04Stormwater & difficult infrastructurePump stations · water & stormwater assets · confined & live environments
Every intervention has a next action.
One sequence, applied to every asset we work on. It does not end at practical completion.
KORE records what was found, what was done, how it was verified and when the asset needs attention again. The record stays with the owner; KORE provides the continuity.
The objective is not simply to complete the repair, but to protect the life gained from it.
What asset is giving you trouble?
Leaking, deteriorating, corroding, requiring repeated maintenance or heading toward replacement? Show us the asset. We’ll tell you whether its life can be extended, what the intervention involves and what ongoing care it will need.
Have multiple assets or sites? We can assess the portfolio and sort it into ACT, PLAN and MONITOR.
The method.
One sequence, applied consistently across a single asset or an entire portfolio. Assess → Intervene → Verify → Maintain. Inspection is where the work starts. Practical completion is not where it stops.
Assess
Inspect, understand condition and prioritise.
Intervene
Repair, recover and protect.
Verify
QA, evidence and completion record.
Maintain
Return to inspect, maintain and act when required.
Recording is not a final step. What was found, decided, done and verified is captured throughout, and every completed intervention has a defined next review or maintenance action.
Condition falls slowly, then quickly.
Deferred maintenance reaches the intervention threshold once. Planned intervention resets condition and keeps the asset clear of it.
Intervention required now.
Programme intervention around condition, risk and budget.
Maintain, reinspect and act when required.
This is not a one-off inspection report. As work is delivered and assets are reinspected, KORE moves each asset through ACT, PLAN and MONITOR over time.
Extend asset life. Replace on your terms.
Every programme starts with the actual condition of the asset, not an assumption about it. Recover before replace, where recovery is technically appropriate. Where replacement is the better intervention, we say so.
Our assessment stands whether or not KORE carries out the intervention.
Conventional repair
- 01Failure occurs
- 02Contractor attends
- 03Repair completed
- 04Invoice issued
- 05Little asset history retained
The next failure begins from the same standing start.
This method
- 01Condition inspected
- 02Intervention needs identified
- 03Works prioritised
- 04Recovery and protection delivered
- 05Work verified, QA and asset record captured
- 06Return to inspect and maintain
The asset ends up in better condition, and KORE remains involved in what happens next.
Different deterioration needs different specialists.
Four capability families, delivered by trained field teams and selected specialist partners under one QA standard.
Concrete repair & rehabilitation
Concrete assessment & durability
Establishing the actual condition of a concrete asset and the cause of its deterioration, so the intervention addresses the cause rather than the symptom.
Repair, crack & defect remediation
Repair and remediation of deteriorated concrete, including spalling, cracking, delamination, reinforcement corrosion, joints, precast connections and car park structures.
Waterproofing & water ingress
Membranes & liquid-applied systems
Tank, deck, roof and buried structure waterproofing. Recovery of existing systems where their condition allows, deferring full replacement.
Water ingress & envelope
Locating and remediating failure points across complex structures: junctions, penetrations, upstands and interfaces.
Protective coatings & corrosion
Project images supplied by Goldseal
Surface preparation & protective systems
Specialist surface preparation and protective coating systems for exposed assets in demanding environments.
Corrosion protection
Protection of steel and reinforced structures against corrosion in exposed, marine and industrial environments, including abrasion and chemical attack.
Complex operating environments
Specialist work in assets where access, operations, contamination, water, chemicals or shutdown constraints materially affect how the intervention must be delivered.
Access & confined environments
Works delivered under confined-space entry and in live operating facilities: chambers, culverts, wet wells, tank internals and wastewater structures.
Enabling & associated works
The works that surround a specialist intervention: access, excavation, dewatering, drainage, reinstatement and mobilisation.
Stormwater treatment assets
Proprietary filters, gross pollutant traps, chambers, drains and treatment devices. Inspection, cleaning, condition baselining, maintenance and owner records.
Clear priorities. A practical programme of work.
We inspect the relevant systems across your sites, sort them into ACT, PLAN and MONITOR, deliver the work and return to reinspect and maintain. Assets move through the cycle over time, with one accountable specialist partner instead of fragmented repairs and contractors.
Across all sites
Intervention required now
Programme around risk and budget
Maintain and reinspect
| Asset | Type | Site | Priority |
|---|
Select any row to open the asset record. This is an illustrative register showing the operating method. Real client programmes use the owner’s asset IDs, site names, condition categories and reporting requirements.
The job does not finish at completion.
Every completed intervention is recorded with what was found, what was done, how it was verified and when it needs attention again. Warranty and maintenance requirements stay against the asset, and KORE returns at the required intervals.
We remain involved in what happens next.
Each cycle of inspection and works makes the next one faster to scope and simpler to stage, because the starting condition is already known.
The record belongs to the owner, who remains free to use other contractors or engineers.
Built for portfolios, not isolated repairs.
Concrete, steel, membranes, stormwater devices and civil works across one owner’s estate, assessed and programmed together. Each sector fails in its own way, and the intervention has to follow the cause rather than the symptom.
Council estates and Crown agency portfolios
Mixed portfolios with incomplete condition information, deferred maintenance backlogs, ageing structures with unknown remaining life and competing capital priorities.
KORE is suited to small groups of known problem assets, deferred-maintenance candidates and assets that fall between broad maintenance contracts, manufacturers and capital replacement programmes.
Reservoirs, treatment structures, pump stations
Leakage from water-retaining structures, chemical attack in wastewater environments, below-ground waterproofing failure, coating breakdown in immersion and chamber corrosion.
Canopies, forecourt concrete, stormwater treatment devices, roofs, bunds, tanks and exposed steel
Roof and canopy leaks, unmaintained treatment devices, forecourt concrete deterioration, containment defects, joint failure, corrosion and incomplete maintenance records across multi-site portfolios.
One programme across the network: consistent condition records, device servicing evidence and site-by-site priorities your facilities team can report against.
Food processing, cool stores, manufacturing, logistics, warehouses and multi-site commercial estates
Roof leaks, floor and joint failure, bund and drainage defects, hygiene-risk water ingress, corrosion, coating breakdown and deferred maintenance.
Interventions staged around production, hygiene requirements and shutdown windows, with the record kept for the next audit or maintenance cycle.
Wharves, piles, seawalls, tidal structures
Splash and tidal zone attack on concrete and steel, chloride ingress, exposed reinforcement, abrasion at fender lines, coating breakdown on gantries and hardstand structures.
Decks, piers, abutments, retaining structures
Chloride and carbonation-driven reinforcement corrosion, spalling soffits, failed deck waterproofing, corroding steel members and bearings, joint deterioration.
Generation, transmission, network structures
Coating failure on exposed steelwork, concrete deterioration on foundations and plinths, roof and envelope failure over operating plant, access-constrained maintenance windows.
Plant structures, tanks, bunds, process areas
Corrosion under insulation, tank shell and base deterioration, bund and containment cracking, abrasion and chemical attack on floors, process roof and envelope failure.
Terminals, depots, hardstand, network assets
Hardstand and pavement-adjacent concrete deterioration, canopy and shelter structures, fuelling area containment, high-traffic joint and surface wear.
Car parks, podiums, estates and portfolios
Car park deck waterproofing and joint failure, podium and plaza leakage, envelope and roof water ingress, reinforcement corrosion in exposed structures.
Transport and civil infrastructure.
Reservoirs, treatment structures and pump stations.
Most owners hold more than one problem.
A port has concrete piles, steel gantries, membrane roofs and hardstand. A water organisation has concrete reservoirs, buried structures, pump station buildings and coated steel. Assessed separately by four contractors, those become four unrelated scopes, four records and four maintenance cycles. Assessed together, they become one prioritised programme, with one specialist partner accountable for the work and what happens next.
One accountable partner for the physical problem and what happens next.
KORE brings specialist capabilities together so an asset owner has one accountable partner, from the immediate problem through intervention and ongoing care.
Different causes of deterioration need different specialists.
Concrete fails differently from steel, and steel fails differently from a membrane. An owner holding all three has historically needed three unrelated contractors, three scopes and three sets of warranties and inspections.
KORE brings those specialist capabilities together under one standard of delivery, QA and ongoing care. One partner assesses the problem, delivers and verifies the intervention, and returns to maintain it.
KORE brings together Edge Civil’s proven field delivery capability, specialist remediation systems and selected partner expertise under one QA, documentation and asset-care standard.
Edge Civil has operated as a civil contractor, delivering field works on existing infrastructure. KORE builds on that delivery depth and adds what a contractor alone does not carry: condition inspection and reporting, prioritised asset records, specialist remediation and planned return maintenance. Edge Civil crews and plant are part of how KORE delivers on site.
Physical capability, not asset-management software.
KORE is not an asset-management consultancy or software provider. We inspect physical assets, deliver specialist remediation and protection work, verify what was completed and return to maintain it.
The record supports the physical work. It does not replace it.
Specialist execution that complements your asset strategy.
KORE works alongside engineers and asset owners to turn assessment and specification into controlled physical intervention. Specialist field capability, documented QA and planned return provide continuity from identified condition through remediation and ongoing care.
KORE is a specialist delivery company, not an engineering consultancy. Where engineering is required, we work alongside the client’s engineer or an independent engineering partner.
Your engineering strategy remains independent. KORE provides the specialist execution and evidence needed to carry it through.
- Engineers & consultants: design, assessment, specification, certification, asset strategy
- KORE: inspection, scoping, application, remediation, site delivery, QA evidence, ongoing maintenance
- Together: a technically sound intervention delivered properly on the asset
KORE provides specialist inspection, delivery, QA evidence and ongoing care. Formal engineering assessment, design, certification and producer statements remain with the responsible professional.
Specialist capability. One accountable partner.
Concrete & StructuresRepair & rehabilitation
Concrete repair, durability, waterproofing and structural remediation. Assessment through to protection.
Infrastructure DeliveryCivil, field & enabling works
Pump stations, water, wastewater and stormwater infrastructure, underground works, drainage, dewatering, excavation, plant, field resources and reinstatement. Delivered with Edge Civil field crews and plant.
Membrane & WaterproofingBuilding & roof systems
Roof recovery, membrane systems, building envelope and water ingress.
Protective CoatingsSteel & industrial protection
Surface preparation, protective coating systems and corrosion protection.
Each capability keeps its specialist expertise. The common standard is what lets one intervention carry into the next.
One operating standard.
Every capability works to the same QA and documentation standard, and every completed intervention carries a defined next inspection or maintenance action.
Quality assurance and ongoing care.
KORE documents what was found, what was done and how it was verified, then records what the asset needs next and returns to do it.
What determines the warranty
- Condition of the existing asset and system
- Surface preparation achieved
- Detailing at junctions and penetrations
- System specified and product used
- Applied build or thickness, measured and recorded
- Environmental exposure
- Application QA and hold points
- Maintenance obligations accepted
Build thickness alone does not set the warranty period.
Held against every completed asset
- Asset ID and location
- System installed, product and batch
- Preparation method and measured build
- Photographs and QA checks
- Application date and warranty commencement
- Warranty expiry and maintenance conditions
- Required maintenance or recoat date
- Next inspection and reminder schedule
This turns maintenance into a documented, repeatable cycle with a clear next action. The records remain the client’s, and the client remains free to use other contractors or engineers.
Evidence before assumption.
We record what is known, where it came from and what evidence supports it. Where historical information is unavailable or uncertain, the gap stays explicit rather than being converted into an assumption.
Recorded directly during KORE inspection or delivery.
Historical information provided by the owner, manufacturer, contractor or another party.
Information that cannot presently be established.
Documented delivery. Defined ongoing care.
Where supported by the specified system and applicable manufacturer terms, KORE interventions can include defined warranty and maintenance requirements. We record those obligations against the asset and return at the required intervals so they are not lost after project completion.
Where manufacturer cover includes a maintenance or recoat requirement, KORE records that requirement and schedules the return needed to maintain compliance with those terms.
- Install
- QA record
- Warranty terms
- Scheduled return
- Ongoing compliance
Start with the condition of what you already own.
Tell us about the asset or the portfolio. We inspect the relevant systems, identify the intervention required, deliver it around your operational and budget priorities, and stay involved in what happens next.
Three ways in, depending on what you already know.
You have a known problem
A roof that leaks, steel that is corroding, a structure that needs recovery. We inspect the system, scope the intervention and deliver the works.
Specialist capabilities →You have a portfolio and no picture
Multiple sites, unknown condition, no consolidated record. We inspect, sort into ACT, PLAN and MONITOR, and build a programme.
Portfolio programmes →You want someone to stay involved
Completed work documented, warranty and maintenance requirements held against each asset, and a defined return to inspect and maintain. The records are yours to keep.
Quality assurance →Send an enquiry
Tell us about the asset or portfolio. Email KORE and we will come back with the right next step.
We use the details you send only to respond to your enquiry. See our privacy statement.
What happens next
- We get back to you to understand the asset and the constraints.
- We attend and inspect the relevant systems.
- You receive condition priorities, supporting evidence and identified intervention requirements or options.
- Works are staged around your operational and budget priorities.
- We return at the defined interval to reinspect and maintain, with the next action held against each asset.
40 Onehunga Mall, Onehunga, Auckland 1061
Working nationally on infrastructure, industrial and commercial assets.
Privacy statement.
How KORE collects, uses and protects personal information, and how you can see or correct what we hold about you.
Who we are
This website is operated by KORE Group Ltd (“KORE”, “we”, “us”), 354 Oxford Road, Fernside 7471, Canterbury, New Zealand. We handle personal information in accordance with the Privacy Act 2020 and its information privacy principles.
Questions, access requests and complaints go to our privacy officer at privacy@koregroup.co.nz.
What we collect
- What you give us when you email us: your name, contact details, organisation and anything you include about your asset or project.
- What you give us by email, phone or in person when discussing an asset or a project, including site contact details.
- Information recorded while we inspect or work on an asset, such as photographs and site records. These relate to the asset, but may incidentally identify people on site.
We only need a way to contact you to reply to an enquiry. Everything else you send is up to you.
Why we collect it
- To respond to your enquiry and discuss your asset or portfolio.
- To inspect, scope, price, deliver and verify work, and to keep the asset record that supports ongoing care.
- To meet our legal, contractual, health and safety and record-keeping obligations.
We do not sell personal information. We will not add you to a marketing list or send you promotional emails unless you have agreed to it, and every such email will include a way to unsubscribe.
Who we share it with
We share personal information only where it is needed for the purposes above:
- Service providers that run parts of our business, such as our email and IT providers.
- Engineers, specialist partners and subcontractors working on your project, where they need the information to do that work.
- Others where the law requires or permits it, for example regulators or where needed to prevent a serious threat to health or safety.
Information stored outside New Zealand
Some of our service providers, including our email and IT providers, may store or process information outside New Zealand. Where we send personal information offshore, we take reasonable steps to make sure it is protected in a way that is comparable to the protection under the Privacy Act 2020.
Cookies and this website
This website does not use analytics, tracking or advertising cookies. The typefaces are loaded from Google Fonts, so your browser connects to Google’s servers, which receive your IP address in the normal way. See Google’s privacy policy.
How we protect and keep it
We take reasonable steps to protect personal information against loss, unauthorised access, use, change or disclosure. We keep it only as long as we need it for the purposes it was collected for, or as long as the law requires, for example business and tax records. Asset records are kept for the life of the client relationship so that later work can rely on them.
If a privacy breach is likely to cause anyone serious harm, we will notify the people affected and the Office of the Privacy Commissioner, as the Privacy Act requires.
Seeing and correcting your information
You can ask to see the personal information we hold about you, and ask us to correct it. Contact our privacy officer at privacy@koregroup.co.nz. We will respond as soon as we can, and within 20 working days. We may need to confirm your identity before releasing information.
Concerns and complaints
If you have a concern about how we have handled your personal information, please contact us first so we can try to put it right. If you are not satisfied with our response, you can complain to the Office of the Privacy Commissioner at privacy.org.nz.
Changes to this statement
We may update this statement from time to time. The current version is always on this page, with the date it was last updated.
Website terms.
The terms that apply when you use this website.
About these terms
This website is operated by KORE Group Ltd, 354 Oxford Road, Fernside 7471, Canterbury, New Zealand. By using it you agree to these terms. They cover use of the website only. Any work we carry out for you is governed by the separate agreement for that work.
General information only
The content on this website is general information about KORE and our services. It is not engineering, design or professional advice for any particular asset, and you should not rely on it as such. Recommendations for a specific asset are given only after inspection and in writing. Where formal engineering assessment, design, specification, producer statements or certification are required, these remain with the responsible engineer.
Illustrative examples
Portfolio figures, asset registers and asset records shown on this website, including on the portfolio programmes page, are fictional. They illustrate how we work and are not client data. Project photographs are of real work and are used with the permission of the relevant parties.
Intellectual property
The content of this website, including text, graphics, photographs, video and layout, belongs to KORE Group Ltd or is used under licence. You may view and print it for your own reference. You may not copy, reproduce or republish it for any other purpose without our written permission.
Links to other websites
This website may link to websites run by others. We are not responsible for their content or their privacy practices.
Liability
We take care to keep this website accurate and available, but we do not guarantee that it is complete, current or free of errors. To the extent permitted by law, we are not liable for any loss arising from your use of, or reliance on, this website. Nothing in these terms limits any rights you have under New Zealand law that cannot be excluded.
Privacy
How we handle personal information is set out in our privacy statement.
Governing law
These terms are governed by New Zealand law, and the New Zealand courts have exclusive jurisdiction.
Contact
Questions about these terms can be sent through our contact page.